The Short variation: if you are on the lookout for a distinctive gemstone or special wedding present, Leibish & Co. features a sturdy inventory of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run business has been operating online since 1998 with your own touch that has had made recurring business worldwide. Leibish & Co. makes it simple purchase loose rocks or even to utilize their complimentary “Design your own personal” instrument to take your ideal bit of jewelry your. With many years of expertise and strong craftsmanship under its belt, Leibish & Co. is on the brink of broadening their supply to watches and various other extras.
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Whenever Leibish Polnauer launched 1st online diamond company in 1998, it got nearly an entire time to upload an individual picture and information to their site â but he was a visionary exactly who noticed possible within the fledgling realm of ecommerce. “as he sees the possibility in a notion, he can fit everything in in the power to advance with-it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created a fruitful, family-run process together with spouse and children helping in leadership jobs. They have expanded an effective web business with offices situated throughout the world. Leibish & Co. is actually a leader in unique coloured expensive diamonds and gemstones which happen to be difficult to get elsewhere. Their diamonds are conflict-free, and is a key point for many customers.
“folks reach all of us simply because they search for something a tiny bit various, something more special than the rest of us provides,” Benji mentioned.
While Leibish & Co. provides top-notch standard diamonds, the company focuses primarily on colorful, special precious jewelry. Whenever requested why the business enterprise provides this type of a top consumer return rate, Benji easily pinpoints the main reason.
“It is a variety of excellent products, fantastic solution, and jewellery crafted for the greatest levels of brilliance,” the guy mentioned. “The jewelry we make just isn’t your everyday, mass-produced type of product. Each piece is actually tailor-made to completely fit the diamond or gem stone opted for by client.”
A Family Affair With individual Service
Leibish & Co. is actually a genuine family members company, with Leibish’s members of the family playing crucial functions into the company.
Leibish serves as Founder and chairman on the business, while his girlfriend, Rosi, will be the business’ Activities management. Their unique eldest child, Chavi, serves as the Lead Jewelry Designer â basically an enormous responsibility since custom precious jewelry makes up over 50% associated with the businesses business, Benji stated.
Leibish’s oldest son, Yossi, will be the CEO of Leibish & Co. Another son, Shmulik, that is a graduate of this Gemological Institute of The united states, is the main Diamond Buyer when it comes to organization. “Shmulik is, in all honesty, certainly one of the majority of gifted shade diamond specialists in a,” Benji mentioned.
Leibish’s boy Itzik may be the organizations COO and runs their ny workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, may be the organization’s CFO.
“as among the longtime members of the group, I am able to let you know that, though there is no connection, they give consideration to me, as well as others, part of their loved ones,” Benji stated. “We all bring our own expertise on business, but come together to consistently grow the firm.”
Clients are in addition handled like family at Leibish & Co., where in fact the business invests power into private service and revenue. “have you ever dealt with one certain agent, as an example, that is the same individual you will always cope with, no matter what you will be calling or composing within,” Benji mentioned. “We don’t believe in moving clients to various divisions when they’ve a question or certain concern they would like to handle.”
Consumers result from throughout the World
Leibish features several various kinds of consumers: discover customers, which mainly store through the site, retailers, and those for the trade business, which typically look at the organizations main practices in New York, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are through the US. Its after that hottest market is actually Canada, followed by great britain, Australia, Hong Kong, while the remainder of European countries.
Consumers at each stage of existence store at Leibish & Co., though nearly all are within many years of 35 and 54, Benji mentioned. In addition, the organization garners about 300,000 web site check outs monthly â and helps to keep a lot of its customers returning.
“with more than a 70% return client rating, we stay being among the most popular businesses in our niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds top-quality precious jewelry, additionally maintains inventory flexibility, particularly for on-line clients, Benji said. The business carries a huge selection of loose diamonds and priceless gems, but their essential products are tailored jewelry designs.
“We hold a sizable collection of multicolor diamond and gem stone jewellery, with some from the rarest colors actually ever viewed,” the guy mentioned. “we’re acknowledged well by our very own bread-and-butter products â yellowish diamond and green diamond involvement rings. But we offer diamonds of virtually every tone, and precious gems â such as sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless expensive diamonds, also, but all of our expertise is within the realm of shade.”
For consumers that have some thing in your mind and want help that makes it a real possibility, Leibish & Co. provides a “Design yours” jewelry tool, which Benji stated is its top product.
“Naturally, when looking for a special part, men and women typically want certain rocks and placing styles they have already dropped obsessed about,” the guy mentioned. The “Design your” device allows clients to construct a bit utilising the material, setting, and material of these choice.
“It allows these to deliver their own ambitions alive â with the help of our expertise in craftsmanship,” Benji told all of us.
Extras & brand-new using the internet Tools waiting for you for Leibish & Co.
because seems forward to the long term, Leibish & Co. is slowly shifting toward higher-ticket products and much more product assortment. The company seems comfortable branching out to new products because of the dedication and enthusiasm it pertains to most appropriate its current productions.
“we talked-about launching a variety of extras â such as luxury watches, handbags, as well as pencils,” Benji stated. “But we made a decision to hold back until we 1st perfected our main distinct product, in fact it is diamonds.”
Leibish & Co. is researching to carry on mastering their popular website, too. One of the ways it intends to enhance its online knowledge is by launching augmented reality functions, which will provide virtual consumers more of an in-store knowledge.
As a business enterprise having its roots in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional sector which views change because exception, perhaps not the guideline.